InstructCORBEL Staff Exchanges is for operational staff from the Research Infrastructures participating in CORBEL to develop operational expertise in four areas – data management, service provision, innovation and ethics – by making short knowledge-exchange visits to other Research Infrastructures (RIs) that are noted for their excellence in the same area.
Portugal will be holding a program for CORBEL Staff Exchange. The program will take place in the city of Faro at the CCMAR, University of Algarve, Campus the Gambelas
More information about Staff Exchange program can be available via this link.
CORBEL Topic:
“Interactions with users and user relationship management related to the CORBEL services and their target user community, including identification of user needs, user experience, user support, user training, customer support practices, problem solving/troubleshooting with users, health and safety for visitors requiring physical access to research infrastructures, and client liability”
Objectives of the CCMAR staff exchange:
Exchange experience and operational best practices among participants in User Access and Service Provision;
Facilitate an open and collaborative forum for discussion between managers of research infrastructures and topic-specific experts;
Based on particular experience and knowledge of “User Access and Service Provision of different Infrastructure´s, definition of steps to implement Standard Operational
Procedures (Technical, Administrative and Financial matters);
Promote communication and future collaboration between research infrastructures in areas of synergy.
Updated program:
17th October (room 3.33, building 7)
09:00 - Registration
09: 15 - Welcome and participant identification
RI´s in which we are all involved, roles, interactions with users, challenges, expectations from the staff exchange
09:30 - CCMAR as EMBRC and Aquaexcel2020 partner (Adelino Canário, CCMAR Director)
10:00 - Participant presentation: Instruct (Claudia Alen Amaro, Scientific Project Manager Instruct: An Integrated Structural Biology Infrastructure for Europe, Wellcome Trust Centre for Human Genetics, University of Oxford)
10:30 - Coffee break
10:45 – Participant presentation: EMBRC France - Banyuls (Magali Siaut, EMBRC-fr local coordinator, Observatoire Océanologique de Villefranche sur mer)
11:15 - Informal discussions
12:30 - Lunch (Gambelas SAS restaurant)
14:00 - Technological Core facilities at CCMAR (Deborah Power, Scientific Coordinator)
14:45 - CCMAR facilities guided tour
15:45 - Coffee Break
16:00 - CCMAR, Standard Operational Procedures to receive Users and provide services (Ana Amaral, CCMAR Liaison Officer)
16:20 – INSTRUCT, Standard Operational Procedures to receive Users and provide services (Claudia Alen
Amaro)
16:40 – EMBRC – France, Standard Operational Procedures to receive Users and provide services (Magali
Siaut)
17:00/17:30 – Informal discussions
18th October (room 3.33, building 7) and Field trip
09:00 - Welcome coffee
09:15 - How to Calculate Access Costs regarding Transnational access (TNA) (Cristina Inácio, Financial Officer)
09:45 - Practical Access Costs calculation’s? (ALL)
10:30 - Coffee break
10:45 - How you record the access units? (ALL)
11:15 - Round table to analyses Strengths and weaknesses on the CORBEL topic, stimulating a brainstorm.
13:00 - Lunch (Gambelas SAS restaurant)
14:30/19:00 - Field ecosystem approach. Ria Formosa lagoon boat trip including bivalve degustation.
19th October (room 3.33, building 7) and Ramalhete Marine Station tour
09:00 - Round table - Participants will be invited to present their own challenges and present possible approaches to tackle the issues in the near future.
10:30 - Coffee break
10:45 - “What do I know now that I wish I’d known when I started?”
11:15 - Wrap-up session during which the participants will discuss the outcomes of the staff exchange and possible future cooperation. Fulfilment of expectations, lessons learned, recommendations and conclusions.
Through a short, targeted survey, participants will be asked at the end of 3-day staff exchange about their experiences in User Access and Service Provision in their RI: strengths, weaknesses, opportunities and threats. The outcomes of the survey will be used to tailor the staff exchange conclusions.
12:30 - Lunch (Gambelas SAS restaurant)
14:00 – Aquaria Facilities guided tour. Transport to Ramalhete Marine Station
14:30/17:30 - Visit to the Ramalhete field station (João Reis, Aquaria facility manager). Technical tour to the backstage: overall view of the salt water circuit, pumping and filtration system and fish tanks. Visit to the seahorse breeding facility and talk with specialists, visit to the sea cucumber breeding facilities depending on the special authorization and presence of the specialists. Oceanic acidification system, animal data registration system used in the bioterium, automatic temperature registration system an d video recording system.
Benefits
After the staff exchange, participants will be able to:
Review challenges and explore opportunities on their organization with other perspective;
Identify strengths and weaknesses in activities related with User Access and Service Provision in their organization;
Optimize Standard Operational Procedure´s for User Reception and integration into infrastructures, administrative and financial general procedures;
Improve dynamics, socialization and team building contacts between different areas regarding motivation for work in progress.
